Managed Service Provider (MSP) Program

Symantec MSP Program
Download a one-page overview on Symantec's highly efficient
MSP Program

Management Console
Watch a video on Symantec's new
Partner Management Console 

MSP Partner Testimonial
Hear what Blade Technologies had to say about Symantec's MSP Program


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Add Symantec to your Managed Services Offering with MSP-friendly Options

Symantec has made a commitment to the MSP market. Our MSP offering is based on input and feedback from thousands of channel companies. Regardless of whether you are new to the MSP space or an experienced service provider, the following four pillars make it easy and efficient to add Symantec to your portfolio.

Monthly Subscription Buying Program
The ExSP Buying program is a monthly subscription licensing program with the following features and benefits:

  • You own the licenses (not your customers). Symantec communicates with you, not your end users.
No more renewals to manage. Just pay quarterly for licenses used during the previous three months.
  • No upfront costs or minimum commitments. $0 to start the program.
  • One license key per product across all customers. Add new users immediately, no delay waiting for new keys.

Management Solutions

Options for remote monitoring and management increase operational efficiencies many times over. Management can be done using:

  • RMM integration including: Kaseya, LabTech, Level Platforms
  • Simple, online management console for free, robust, multi-tenant management of cloud versions of SEP and BE

Advanced Support

MSP partners have access to advanced technical and business support including:
Direct Access to Level 2 Technical Support*

Direct Access to Level 2 Technical Support*
    •    Less than one minute wait times
    •    Monday 5am PT continuously thru Friday 5pm PT
    •    U.S., Ireland, Australia
MSP Specialist Account Managers for
    •    Training resources
    •    Sales, compensation, pricing information and best practices
    •    Marketing consulting
    •    Operational information and best practices

*Support for BE and SEP product families only. Available to partners in North America only.

Solutions Backed by Solid Resources

Our extensive user base and ample resources equate to a superior intelligence database and better reliability, for example:

  • An enormous threat-detection database fueled by millions of installs of Norton and Symantec products
  • 11+ years experience providing cloud services
  • Market-Leading SLAs
  • 15 data centers: global, secure and redundant
  • Available on premise and/or hosted in the cloud